Shipping policy

  1. We only ship Hong Kong SAR, including Hong Kong Island, Kowloon, New Territories Mainland China region is not supported at the moment. Delivery service is also NOT available in specified areas, including but not limited to: Big Wave Bay, Lo Wu, Tai O Island, Siu Ho Wan, Po Toi Islands or other outlying islands..
  2. O Box is not accepted as shipping address.
  3. Please ensure a valid 8-digit Hong Kong SAR phone number is provided upon check-out in case our delivery CS may need to contact you with the delivery schedule.
  4. We will send an order confirmation email to you in which details of the order will be included. If you did not receive an order confirmation email, please contact customer service.
  5. Delivery will be arranged during Monday-Friday (excluding holidays).
  6. With the exception of specifically listed promotions on the website, our delivery policy is listed below. 
    1. Free shipping with every order over HK$500 (after discount). 
    2. For orders below HK$500 (after discount), HK$45 delivery fee will be charged for orders in Hong Kong SAR.